For a long time in my career, my value was having the answer. I was the person who analyzed the situation, identified the best path… 

My grandmother worried about whale oil. She was concerned that overfishing of whales would negatively impact the ability to provide light to her home. And… 

What drives AI crazy when working with humans? I asked the LLMs I work the most some questions, then asked Claude to weave it into… 

Hope, Hype, and a Little Disappointment Four Chatbots Walk Into a Question About the Future… Gemini, ChatGPT, Perplexity, and Claude answer my questions about the… 

I’ve been making the case that change readiness lives at the team level, not the individual level, not the organizational level. The research supports this,… 

Change readiness lives in teams, not in individuals. Bold claim. So what what supports that claim? Here’s what I found — and what I didn’t… 

Is your team prepared to handle curves? When I was a kid, my family put our house on the market. This meant that on any… 

The smallest rituals do the heaviest lifting. I managed a virtual team for years. We had no shared kitchen, no hallway conversations, no accidental moments… 

I heard this from my family. I can’t really vouch for the veracity, but I think the underlying truth is, well, true. My grandfather and… 

Starting a Career in Learning Experience Design You don’t need an instructional design degree to become a learning experience designer. You need these five ways… 

I was on a call with one of my most reliable team members, and they were venting about a project team they were part of.… 

Designing for emergence between people, not just within them. But here’s what surprised me in my research: some foundational principles stay remarkably consistent. Cognitive load…