I was on a call with one of my most reliable team members, and they were venting about a project team they were part of.… 

Designing for emergence between people, not just within them. But here’s what surprised me in my research: some foundational principles stay remarkably consistent. Cognitive load… 

Those missed handoffs, misalignments, and coordination breakdowns that happen even when you’ve hired great people and trained them well. So what do you actually do… 

Leaders who thrive with AI won’t be the most technical—they’ll be the ones who know how to hand work off well. The #1 skill you… 

Let’s talk about something really surprising for a learning professional. My entire career has been about helping people learn how to do their work better.… 

Udemy’s 2026 Global Learning & Skills Trends Report just landed, and it confirms what I’ve been thinking. We are WAY past the “let’s experiment with… 

Provide new hires with an experience that illustrates your mission. I was having a one-on-one with a trusted client when she said: “I don’t understand… 

A better option for nonprofits and smaller businesses to gain custom solutions. One of my very first jobs out of college was to be the… 

How I use constraints to generate novel and interesting solutions to even the most complex problems. Ever stare at a blank page, overwhelmed by infinite…