Clare S. Dygert

Why Great Experience Design Begins With Empathy

Clare Dygert — Sat, 25 Oct 2025 20:12:30 +0000

Recently, I was chatting with a friend about an online workshop I’d signed up for—a session whose topic should have kept me energized from start to finish. Instead, I found myself wondering whether I should just… drop off. The reason? A string of unwelcoming moments that made the experience feel maybe I just didn’t belong…

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Learning That Reshapes Mindsets

weblead — Thu, 02 Oct 2025 19:54:45 +0000

Provide new hires with an experience that illustrates your mission. I was having a one-on-one with a trusted client when she said: “I don’t understand why our new hires need everything spelled out. We train them well. But when something unexpected comes up, I can’t predict what they’ll do.” Sound familiar? Your “newbies” check all…

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Why Hire a Fractional Executive?

weblead — Thu, 02 Oct 2025 19:44:04 +0000

A better option for nonprofits and smaller businesses to gain custom solutions. One of my very first jobs out of college was to be the executive director of a very tiny non-profit serving the oldest residential neighborhood in Kansas City, MO. I oversaw a rehab loan program whose mission was to provide up-to-code housing for…

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Case Study: A Mentorship Model

weblead — Tue, 23 Sep 2025 21:44:40 +0000

A small organization for medical professionals wanted to create an upskilling program for its members on a subject that required nuance and sensitivity. The challenge was how to support skill acquisition for their geographically distributed member audience members. A mentorship experience seemed like the right path. But a great mentorship experience requires the right balance…

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Case Study: Strengthening Remote Connections

weblead — Tue, 23 Sep 2025 21:40:59 +0000

A global leader in consulting wanted to scale a training program to all mid-level managers who needed or had an interest in deepening their management skills. During the Pandemic, a large consultancy firm began to notice that they were experiencing larger than normal turnover in their project teams. It didn’t take too much research to…

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Case Study: Business Skills for Healers

weblead — Tue, 23 Sep 2025 21:36:07 +0000

A medical supplier wanted to support the businesses of medical professionals because these professionals went into their line of work because they were, at their core, healers — and not business people. Asking them to sit through a course on how to calculate their net profit in the abstract, using canned examples and story problems…

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Constraints Fuel Your Best Ideas

weblead — Tue, 23 Sep 2025 13:43:01 +0000

How I use constraints to generate novel and interesting solutions to even the most complex problems. Ever stare at a blank page, overwhelmed by infinite possibilities? The “blank canvas dilemma” is real. We often think unlimited freedom sparks creativity, but the truth is, creativity thrives within boundaries. This isn’t counter-intuitive, it’s the “paradox of constraints.”…

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